If you have any questions related to Prepaid24's service or products, you are in the right place.
Are you experiencing challenges with your transaction?
Our client support consultants are available to assist you with any challenges you might experience - 7 days a week between 07h00 and 23h00.
Simply submit an enquiry (email-based support ticket) or chat to our online consultants.
Chat to us
Our interactive online support centre operates 7 days a week between 07h00 and 23h00. Leave a message after hours and we will attend to it first thing after 7am.
Submit an Enquiry
Please submit a support ticket if you prefer to send an email enquiry. We will attend to your query within 15-30 minutes between 07h00 and 23h00.